Summary
Two community water kiosks (4 taps each) and 50 household latrines in peri-urban Blantyre
Background
The project aims at improving water supply to one of the low-income communities in the peri-urban area of Blantyre. The communities are currently served by Blantyre Water Board, a local water utility company (one of the state-owned municipal water companies), but in many cases service is inadequate to meet community needs.
Water Supply Coverage in the low income areas of peri-urban Blantyre
Although the Blantyre Water Board is mandated to provide a piped supply of treated water to all households, this level of coverage has not yet been achieved, particularly in low-income areas. Low-income areas include both (legalized) Traditional Housing Areas and (illegal) unplanned settlements within and in surrounding planned urban areas. Income levels and water supply and demand characteristics vary across this area. Poverty is prevalent in the unplanned areas and Traditional Housing Areas. Bangwe comprises of both THA and unplanned settlements.
The areas also vary in terms of Water Board service. Traditional Housing Areas generally receive Water Board service because they are legalized or officially recognized (and thus have a right to infrastructure services), and have more accessible plot lay-outs. Many unplanned settlements are also serviced to some degree by the Water Board. However, because they have uncertain land tenure and tend to have dense and disorderly housing patterns, making it difficult to lay down water piping, they are predominately supplied through kiosks. Other unplanned settlements are not on an existing Water Board grid at all. Most of these unconnected areas require long extension piping to be reached, making system expansions and new connections a costly exercise.
Many households in low-income areas, buy water from kiosks supplied by the Blantyre Water Board, or from other households with a domestic connection. 10 to 30 percent of households in low-income areas rely on untreated water supplies.
Water Suppliers in Blantyre
Blantyre Water Board is the only entity that provide a treated, piped supply of water in Blantyre. However, other entities are involved in operating water kiosks to supply water in low-income areas. Some of these kiosks were initially constructed by the
Water Board, while others were constructed by the City Assemblies or by donor groups or non-governmental organisations. Operators for the different kiosks include Water Board employees, community committees, local leaders or politicians (who have “captured” the kiosk from a community committee), community-based user associations and private businessmen. Some operators are responsible for more than one kiosk. For example, the user associations run all (or the majority of) kiosks within a defined geographic area.
Most operators have frequently defaulted on bill payments to the Water Board, and many have subsequently been disconnected. Reported difficulties in operating the kiosks, including:
- Poor services from the Water Board (such as slow response times to reported faults and requests for new kiosk connections and frequent water supply interruptions)
- Irregular billing periods and meter readings (including bills arriving less frequently than monthly, frequent use of estimates in place of actual readings, faulty meters, and meters recording pressurized air flow (rather than water flow) as billable consumption)
- High risk of vandalism on kiosks and pipes (which are not promptly repaired by the Water Board, leading to supply shortages at kiosks and customers being diverted to the “free” supply of leaking water).
Location
Blantyre, Southern, MalawiAttachments
Focus
Primary Focus: Drinking Water - Community
Secondary Focus: Sanitation - Community
People Getting Safe Drinking Water: 2,000
125 people per tap x 4 taps x 2 kiosks (each kiosk has 4 taps). As per Malawian government regulations, each tap should serve 125 people which will consist of all family members.
School Children Getting Water:
People Getting Sanitation: 300
50 households x 6 people each. As per Malawian government regulations, each household should have its own latrine. Thus, all 300 latrines will serve all family members. One private sector provider will be identified and empowered to provide sanitation services - latrine construction and latrine emptying.
People Getting Other Benefits: 2,300
All water and sanitation beneficiaries will be recipients of hygiene education focused on hand-washing and safe water storage.
Start Date: 2008-03-01
Completion Date: 2008-12-31
Technology Used:
Piped water through kiosks that have four taps per kiosk. Water will be provided by the Blantyre Water Board.
Phases:
The project will have several phases that will have evaluation points.
Community Organization:
Instead of the Blantyre Water Board or the City Assembly staff or community volunteers, managing the kiosks, Water User Associations will be formed that will be independent from any political influence and manage the actual number of kiosks in the area.
A secretariat and employees will sell water (collect tarrifs) and record accounts.
Well regulated tarrifs will be established.
The communities are willing to participate in the project.
We are in partnership with the Blantyre Water Board and Blantyre City Assembly who are keen to change their performance.
Government Interaction:
Ancillary activities:
Hygiene education is a part of all Water For People projects. The beneficiaries of water and sanitation as part of this particular project will be targeted for hygiene training with an emphasis on hand-washing at the appropriate times as well as safe water storage.
Other Issues:
Blantyre is the fastest growing city of Malawi among the three major cities of Malawi. About 70% of the city’s residents stay in informal/unplanned areas or
low income areas. Studies by W. Kamau Kariuku Civil Engineering & Manjoo Consulting Center in May 2004 indicate that more than half of people residing in these informal settlements have no access to Blantyre Water Board’s water. Water supply is mostly provided through communal or public facilities and/or stand pipes owned by individuals who charge exorbitantly and at times can not be trusted to observe the acceptable health standards.
Almost all households in Blantyre have something that looks or works like a latrine but there is a high level of sharing. One household latrine can be used by 30 people. Another problem is that when the pit is full it is abondoned and another pit is dug. However with the inreasing population, pits fill up quickly and soon there will be no space for new latrines.
Maintenance Revenue:
In order to support and sustain the water project over time, each community will be responsible for collecting a total of $404 annually from water users, totaling $808 for two communities. Each community management committee will determine the amount that each user must pay and when that will be collected in order to have adequate spare parts available. Furthermore, each community will have a trained committee in operation and maintenance, both pieces ensuring technological viability over time.
Lastly, Water For People has a team of volunteers who conduct monitoring of the projects every year to determine functionality, use, quantity and quality of the water systems, latrines and household hygiene. This will allow for transparency, accountability and follow-up on all Water For People projects.
Maintenance Cost: $808
Metrics:
Prior art before metrics
Cost: $30,875
It will cost $30,875 for two community water kiosks (4 taps each) and 50 household latrines in peri-urban Blantyre.
Budget attached.
Co Funding Amount: $2,500
The Blantyre Water Board will contribute $2,500 towards the project.
Community Contribution Amount: $2,500
Communities will provide $2,500 in capital cost contributions for the project as well.
Fund Requested: $28,375
Implementing Organization: Blantyre Water Board and Blantyre City Assembly
It is Water For People's goal to partner directly with local government bodies in all of its projects. As such, Water For People--Malawi is partnering with the Blantyre Water Board and the Blantyre City Assembly to impact water and sanitation coverage in the Blantyre peri-urban areas over the course of its five-year strategy.
Blantyre Water Board is the only entity that provides a treated, piped supply of water in Blantyre. In theory, these two communities are currently "served" by Blantyre Water Board, a local water utility company (one of the state-owned municipal water companies). Although the Blantyre Water Board is mandated to provide a piped supply of treated water to all households, this level of coverage has not yet been achieved, particularly in low-income areas. Low-income areas include both (legalized) Traditional Housing Areas and (illegal) unplanned settlements within and in surrounding planned urban areas.
The Blantyre Water Board has met challenges in the following areas:
- Poor services from the Water Board (such as slow response times to reported faults and requests for new kiosk connections and frequent water supply interruptions)
- Irregular billing periods and meter readings (including bills arriving less frequently than monthly, frequent use of estimates in place of actual readings, faulty meters, and meters recording pressurized air flow (rather than water flow) as billable consumption)
- High risk of vandalism on kiosks and pipes (which are not promptly repaired by the Water Board, leading to supply shortages at kiosks and customers being diverted to the “free” supply of leaking water).
It is Water For People--Malawi's goal to build the Blantyre Water Board's capacity as a water provider so that these challenges are mitigated. Furthermore, a combined partnership with the Water Board and the District Assembly allows for coordination to ensure that all inhabitants of these two communities (initially) have access to safe water and no one is excluded.
Now that there is decentralization in Malawi, most development projects are being managed by the District Assemblies. Blantyre's District Assembly has a water and sanitation department that receives support from the national government for water and sanitation projects within the District.
Water For People--Malawi will also partner with the District Assembly to strengthen its ability to plan, manage and supervise work in their area of jurisdiction, and establish a series of clear and measurable field-based and institutional targets for Water For People--Malawi's five-year strategy.